Bka99 Terms & Conditions – Clear, Simple & Complete

Welcome to bka99 (referred to hereinafter as "we," "the platform," or "bka99"). This page sets out the terms and conditions governing use of the bka99 website and app.

By creating an account or using bka99, you agree to all of these terms. If you object to any of them, please do not use the platform.

These terms may be updated from time to time. If changes are made, we will notify you by email or in-app notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

To open an account with bka99, the following conditions must be met:

• You must be at least 18 years of age.
• Each person may register only one account — multiple accounts under the same name, phone number, or payment method are not permitted.
• All information provided at registration must be truthful, accurate, and up to date.
• You must use a mobile banking account registered in your own name.

After registration, bka99 may request identity verification (KYC) at any time. If the information provided is found to be incorrect or fabricated, the account and any associated balance may be suspended.

Bka99 strictly enforces an 18+ policy. The platform is completely prohibited for anyone under the age of 18.

If you are a parent or guardian and suspect your child is using bka99, please contact our support team immediately. We will take swift action.

A Bangladesh National ID (NID) or passport may be requested for age verification.

The following deposit methods are currently available on bka99:

All deposits must be made from a mobile banking account registered in your own name. Payments sent from third-party accounts will not be accepted and will be returned.

Bka99 is not liable for failed deposits due to technical reasons. However, if you experience an issue, please contact support — we'll do our best to help.

Before withdrawing your winnings, there are a few important things to know:

• Withdrawals are typically processed within 10–30 minutes, though verification may take additional time.
• Funds will be sent back to the same account from which the deposit was made.
• The minimum withdrawal amount is ৳500.
• Bonus balances cannot be withdrawn directly — wagering requirements must be met first.
• For large withdrawals, bka99 may request additional identity verification.

Bka99 offers a variety of bonuses and promotions. Each offer carries its own specific terms, which are clearly outlined on the respective offer page.

Some general bonus rules that apply to all offers:

• Wagering Requirement (WR): Once a bonus is credited, it must be wagered a specified number of times before any withdrawal can be made.
• Bonuses must be claimed within a set timeframe; any unclaimed bonus will expire once the deadline has passed.
• The same bonus cannot be claimed more than once.
• If you close your account before meeting the bonus wagering requirements, the bonus will be forfeited.
• Bka99 reserves the right to modify or cancel any bonus at any time.

The following rules apply to games and Sports Betting on bka99:

• Each game has its own rules, which are outlined within the game itself.
• If a game or bet is cancelled due to a technical error, the wagered amount will be fully refunded.
• In Sports Betting, if a match is cancelled or postponed, bets will be settled in accordance with the applicable rules.
• Bka99 is not liable for games interrupted due to internet connectivity issues — however, if you can provide evidence of the problem, we will do our best to assist.
• Any dispute regarding a bet or game must be reported to support within 72 hours.

All games on bka99 are sourced from internationally licensed providers. RTP (Return to Player) information for each game is available in our Analytics section.

You are responsible for maintaining the security of your account. Please keep the following in mind:

• Keep your password strong and never share it with anyone.
• Avoid logging in from unfamiliar or suspicious devices.
• If you lose access to your account or notice any unauthorised activity, contact support immediately.
• Your account must not be shared with or used by any third party.

Bka99 accepts no responsibility for any activity carried out by a third party who logs into your account — as every login is treated as an action authorised by you.

Bka99 believes gaming is a form of entertainment — not a solution to life's problems. We want every member to play in a controlled, enjoyable way.

On our platform, you can take control of your own safety:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you wager within a given period.
• Self-Exclusion: Take a break from the platform for anywhere between 24 hours and 6 months.
• Permanent Closure: You may permanently close your account at any time.

If you feel your gaming habits are getting out of control, contact our support team right away. We will assist you with full confidentiality.

Bka99 may temporarily suspend or permanently close an account for any of the following reasons:

• Registering with false or fabricated information.
• Operating multiple accounts.
• Attempting to abuse the bonus system or engage in fraudulent activity.
• Suspected money laundering or involvement in any illegal activity.
• Attempting to exploit platform bugs or technical glitches for unfair advantage.
• Disrespectful behaviour towards other members or staff.

Your personal information is safe with us. bka99 never sells your data to third parties.

We collect and use your information solely for the following purposes:

• Account management and identity verification.
• Processing payments and ensuring security.
• Meeting legal and regulatory obligations.
• Enhancing your experience and sending you relevant offers.

For more information, visit our Privacy Policy Read.

Bka99 reserves the right to amend, update, or cancel these Terms & Conditions at any time. We will endeavour to notify members as early as possible before any changes take effect.

For major changes, you will be notified by email or app notification. For minor or administrative updates, only this page will be updated.

For any questions or complaints regarding these terms, please contact our support team:

Once a complaint is submitted, we will work to resolve it as quickly as possible. Complex cases may take up to 7 business days.