Everything about where your data goes when you use bka99, how it is stored, and how it is kept secure is explained here openly and honestly. We believe transparency is the best security.
At bka99, we follow world-class technology and practices to keep your personal information secure.
Every data transmission is secured with 256-bit SSL encryption. No outside party can read or alter your information.
Your information is stored encrypted on secure servers. Only authorized personnel can access it, and only for specific, legitimate purposes.
Bka99 never sells your personal information to third parties. Your data belongs to you — that is our core commitment.
Your gaming activity is completely private. Other members cannot view your account details or transaction history.
Our systems undergo regular security audits. Any vulnerabilities identified are addressed immediately.
You may request that your personal information be deleted. We will not retain your data beyond what is required by legal obligations.
Welcome to bka99. This Privacy Policy ("Policy") explains what information we collect about you when you use the bka99 website and app, how we use that information, and how we protect your privacy.
We understand that before sharing personal information online, you want to know where it goes. This policy is written in plain language — free from legal jargon — so you can understand everything clearly and trust us with your data.
By creating an account or using bka99, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.
Bka99 never sells, rents, or shares your personal information for advertising purposes.
Bka99 only collects information that is genuinely necessary to operate the platform. Collecting excessive or irrelevant data is against our policy.
| Data Type | Example | Why It Is Collected |
|---|---|---|
| Identity-Related | Name, date of birth, NID number | Identity Verification (KYC) |
| Contact Information | Phone number, email | Account Communication & Security |
| Financial Information | Mobile Banking Number | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Technology Improvement |
| Usage Information | Game history, login times | Service Improvement & Responsible Gaming |
| Communication Records | Support Chat Contents | Troubleshooting & Quality Control |
We will never collect your full bank card number, password, or PIN. If anyone claims to be from bka99 and asks for this information — it is a fraud attempt.
Bka99 collects information in several ways:
Technical data (such as IP addresses) is used solely for security and fraud prevention. It is never used to identify you personally or shared with third parties.
Bka99 uses your information only for the purposes listed below. Any use beyond this is against our policy:
You can opt out of marketing emails and notifications at any time — through your account settings or by contacting support. However, communications related to security and transactions cannot be disabled.
Bka99 does not share your data with anyone — with only the following limited exceptions:
| Reason for Sharing | Shared With | How Much Data |
|---|---|---|
| Payment Processing | Payment Gateways (bKash, Nagad) | Transaction data only |
| Identity Verification | KYC Service Provider | Verification-required data only |
| Legal Obligations | Government authorities (by court order) | In accordance with a specific order |
| Technical Services | Hosting & Cloud Providers | In Encrypted Form |
Every third party we work with is bound by a strict confidentiality agreement. They are not permitted to use your data beyond the purposes we have specified.
Bka99 uses cookies on its website and app. Cookies are small text files stored in your browser. Below you will find details on the different types of cookies we use:
Bka99 does not retain your data indefinitely. Each type of information has a defined retention period:
Once the retention period expires, data is securely deleted or anonymized.
You have important rights regarding your personal data. bka99 respects all of these rights:
You can request to know what personal information we hold about you.
You can request corrections to any inaccurate information.
You may request deletion of data beyond what is legally required to be retained.
You can request that we stop using your data for specific purposes.
You can download your data or transfer it elsewhere.
You can object to your data being used for marketing or analytics.
To exercise any of these rights, contact us at support@bka99.com or through the Help Center. We will respond within 30 days.
Bka99 strictly enforces an 18+ policy. We do not knowingly collect personal data from anyone under the age of 18.
If we become aware that personal data has been collected from a minor without consent, that data will be deleted immediately and the account will be closed.
If you suspect your child is using bka99, please contact our support team immediately. We will act without delay.
Bka99 follows the highest industry standards to protect your data. Our security measures include:
Please note — no method of transmission over the internet is completely secure. We take every possible precaution, but in the event of a data breach, we will notify you promptly and take all necessary steps.
Bka99 may update this Privacy Policy when necessary. If changes are made:
It is a good idea to check this page from time to time — especially if you receive a notification.
For any privacy-related questions, requests, or complaints, please get in touch with us:
| Contact Channels | Description | Response Time |
|---|---|---|
| Support@bka99.com | Within 48 hours | |
| Live Chat | On the Website & App | Instant (24/7) |
| Help Center | /help-center page | Self-Service |
We aim to respond to all privacy-related requests within 30 days. Complex cases may take longer — but we will keep you informed.
If you have any privacy concerns, please reach out to us directly. We will assist you with complete confidentiality and without judgment.
You now know exactly where your data goes at bka99. Enjoy your gaming experience with confidence and full transparency.